In this example you may have receipted a payment using the wrong method e.g. EFTPOS and had allocated it to the trip.



In this case you would need to Undo the allocation first – to do this you go to Trip - “Trip Details – Client Payments” view,



Next you select the Undo Allocations Icon and the allocation will be reversed



From here the options are as follows:-



The  option allows for the allocation of the unallocated funds
The  Undo option is out of play when it is Greyed out
The  allows for Transfer of funds to another Trip for the Current Client
The  allows for Transfer of funds to another Client's Trip
The  the Reverse/Undo is out of play when it is Greyed out
The  allows for Refund of ALL or Part of the Unallocated Funds


It is a GOOD practice to always check the Trip Summary after making any changes to the Trip of the financials