IF the Refund to the agency relates to payments greater than the actual Net (a typical CCCF scenario) then the following method applies


process the receipt of funds from a Supplier in the Trip by selecting the Multiple Payments option to receipt the full amount



OR the Part Payments option to receipt and amount not equal to the amount on file due


Selecting either of these options will display the the amounts owed to you as a negative value


You can NOT change a negative value to a Positive value nor can that value be less than 0.00



If you are unsure as to the best way to process a particular Refund call Vto Support for advice and assistance.