FAQ

Transferring Client Funds
How do I transfer Client Funds to another Trip or Client Before you rush into this you need to make sure the ChargeTo Client is the same in BOTH trips ...
Mon, 15 Nov, 2021 at 4:16 PM
Delete Duplicate Client Pofiles
How do I delete Duplicate Client Profiles You start by drilling down to the Client Profile "Search Engine Enter the Surname of the desired...
Mon, 15 Nov, 2021 at 4:19 PM
Add Extra Passengers to the Trip
How do I add an Extra Pax to the to a Trip If the Extra Pax wasn't automatically added via the PNR import process OR you are manually creating a sec...
Mon, 15 Nov, 2021 at 4:20 PM
Create a Supplier Credit / Pre Payment
How do I create a Supplier Credit (prePayment) Because ALL Trips start with a Client, begin by Creating a new Client Profile and call it Advance Supplie...
Sat, 9 Apr, 2022 at 3:00 PM
Change the Airline Class
How do I change the Airline Class in an Air Sector All you need to do to achieve this is to Select the Itinerary TAB Then Select the Edit Optio...
Mon, 15 Nov, 2021 at 4:25 PM
Remove (Archive) Consultants
You need Admin or Owner permissions to perform this task From the Top toolBar  ADMIN - My office NEXT - Select Consultants Then Select...
Mon, 15 Nov, 2021 at 4:25 PM
Charge a Sector to a Third Party
How do I charge a sector to a Company when raising an Invoice ? Charging a Sector or multiple Sectors to a third party not included in the Trip is easy ...
Mon, 15 Nov, 2021 at 4:26 PM
Which Reports should I run Regularly
What are the Critical Reports I should run Regularly To save you the hassle of writing them down in in a diary or the like,  the Critical Reports for en...
Thu, 21 Aug, 2025 at 5:32 PM
Supplier Refund for Unknown Client
How do I receipt a Supplier Refund for an Unknown Client or Trip at this time ? It is a good idea to have a bare bones Client Profile for such a purpose...
Mon, 15 Nov, 2021 at 4:28 PM
Search for a Passenger
How do I search for a Passenger in a trip Whilst there is more than one way to achieve this the simplest is to Select Clients (on the sideBar) then Sele...
Mon, 15 Nov, 2021 at 4:29 PM