FAQ

Create / Add a New Product
  Products Select Products and the following form will display By default the first 20 Products are displayed you can Filter by selecting your &qu...
Thu, 25 Nov, 2021 at 1:40 PM
Add /Create a New Supplier Profile
Select Supplier to view the first 20 Suppliers in your database OR select the Search option and enter part of the Supplier Name or Code  you can r...
Thu, 25 Nov, 2021 at 1:41 PM
Revaluing a Sector - Supplier Refund
This is a new feature in Ultimate and has been specifically designed to simplify the in sector processing of Supplier REFUNDS for cancelled travel and the l...
Wed, 1 Dec, 2021 at 2:43 PM
Reverse a Client Payment
sometimes the need arises for being able to Cancel / REVERSE  a client payment maybe because you have entered the wrong payment method or the like ... so le...
Thu, 2 Dec, 2021 at 12:04 PM
Adding Consolidator Fees in Sectors
Based on the growing demand for the option to ADD /Account for fees charged by the Consolidator for Air sectors (something which is not applicable with NDC ...
Thu, 2 Dec, 2021 at 4:19 PM
How to Set Up for MintEFT or TravelPay (B2B)
We are now processing LIVE payment direct to suppliers via the Mint EFT API, this requires you to follow the steps to ensure the payment you want to process...
Thu, 21 Aug, 2025 at 5:36 PM
Process Client Payments - In Trip
When processing Client Payments from inside the Trip, you have multiple ways to do so ... a) If you prefer to just enter the amount then allocate it later y...
Mon, 29 Aug, 2022 at 12:00 PM
Using Payment Lookup
The Payment Lookup option located und the ADMIN option on the top tool bar can be used in may ways from entering the paymentID then drilling down on the res...
Fri, 14 Oct, 2022 at 11:38 AM
Adjusting GST Value
Where the need arises to adjust the GST value in VTO to match that which is charged by your supplier for example your Travel Insurance providor, you'll ...
Thu, 20 Jul, 2023 at 11:23 AM